SUMMARY OF QUALIFICATIONS
Communication:
Unwavering socioeconomic skills in multifaceted setting
Generate correspondence for an in-depth understanding of what is required of myself and departmental needs
Disseminate at companies discretion approved prospectuses and mutual fund information
Administrative Culture:
Proficient time-management assisting management and Financial Advisors
Carry out all mass mailings, processing, correspondence, and ordering of supplies
Gain a clear understanding of what is expected of me in order to service all clients, management and Financial Advisors to the best of my proven abilities
Integrity of Confidentiality:
Adhere to all policies and procedures that employer delegate
Maintain strict confidence with respect to all materials handled
Careful of public disclosure and distribution of materials handled in back office
PROFESSIONAL EXPERIENCE
H%26amp;R Block (May 2006鈥?Present)
(HRBFA) Select Client Group
Send Mutual Fund information to clients upon the request of the Financial Advisors
Handle incoming mail for processing, UPS shipments and re-ordering of department supplies
Follow-up on Bord-restricted accounts so trades can be made successfully
Post and deposit all checks into ILX/daily bank run
Edison Credit Union (September 2004 鈥?April 2006)
Member Service Representative
Open new accounts and admit customers to safe deposit boxes
Assist marketing manager with marketing strategies/mailings and recruitment
Open CD鈥檚 and IRA accounts for members and problem resolution
Assist teller line with member deposits/withdrawals
Commerce Bank (October 2000 鈥?August 2004)
Bankcard and Installment Loan(s) Collector
Contact delinquent, charge-off, or high-risk customers regarding deficiencies in account balances
Train with Quality Assurance manager in telephone productivity
Negotiate with customers to establish full balance repayment plans or settlements to cure delinquent accounts
Approve payment extensions to customers due to loss of job, illness or death in the family
Commercial Credit Administrative Assistant
Copy and distribute commercial credit reports to management for approval of pending loans
Distribute mail, send and process incoming faxes and copy paperwork for management
Prepare board room for upper-management meetings
Assist with monthly reporting
Teller
Promote and maintain positive relations with all contacts, customers and potential customers
Involved in ordering, receiving, verifying, and distributing cash
Promote the bank's products and services; consistently cross-sells bank products at every opportunity
Responsible for opening and closing the vault (dual control)
EDUCATION
Avila University (August 2006 鈥?Present)
Pursuing Business Administration Degree
AWARDS, HONORS %26amp; ACTIVITIES
Dean鈥檚 List Recepient
Active member assisting the Help鈥檚 Ministry at Macedonia Baptist Church
Notary Commissioned|||Wow, I really can't stand this resume. It is simultaneously vague and overly specific, full of laundry lists of disjoint items, it give me no feel at all of who you are and what you are really capable of doing. Please avoid the buzzwords. Nobody knows what YOU mean when you list "Administrative culture" as one of your qualifications.
Write something that is more of a narrative that give me an idea of what you are looking for and what are your strengths. Demostrate to me that you can write in complete, coherent sentences that actually say something.|||Why do you have so many big words? It seems like you are trying to apply for some huge life business job.
Cut out all the big word BS and just post the duties,dates and locations of you past jobs! Simple!|||It is long. The Commerce Bank job description can be less. They are more interested in more recent experience. Shorten the qualifications--pick the most significant for the job to which you are applying. Also, be careful about job hopping. It appears that you are young, but try not to move every 3 years as in more responsible positions a company does not want to develop an employee so that they walk out the door.
You will want to revise your resume for the specific job. Use some of the wording they use in the advertisement as that is what they are seeking. If they want a go getter--be highly motivated go getter.....if they need a manager, list what you managed. When scanning alot of resumes you tend to zero in on kew phrases.
If I am applying for a job as a credit manager I put: Experienced Credit Manager seeking opportunity where ability to decrease DSO while maintaining customer satisfaction can be achieved. That shows them that I am a credit manager, I know the job and my goals are to help their business. That is what it is all about, isn't it?
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